FAQ

General

Who produces my component?

Why should I order from you?

Which technical requirements must my file fulfill?

Can I also receive a written offer?

I have only a sketch or PDF of my component. Is that possible?

Do I have to register for an instant price or an offer?

What if I forgot my password?

Security & Privacy

Who gets access to my CAD data?

Is the upload of my CAD data encrypted?

Can I conclude a confidentiality agreement with you?

Where is my data stored?

Orders

Can I see the status of my order?

What is the minimum order value?

What is the maximum order value?

How can I change my order?

Can I deposit different delivery addresses?

How can I complain about my order?

Can I cancel my order?

Financial

Which payment options are available?

What do I have to consider when making the transfer?

How can I pay with Paypal?

How do I receive my bills?

Delivery & Shipping

What are the shipping costs / delivery costs?

Which shipping method is used?

Do you deliver outside of Germany?

Where can I see the shipping status?

Can I pick up my order myself?

Suppliers

Where do your suppliers sit?

Can I find out who produced my components?

How can I become a supplier?

About fabrikado

fabrikado.com is your online shop for metal and plastic components, making you an offer for your desired component in seconds. Choose between different manufacturing processes - cutting, 3D printing, milling or turning - starting from a minimum quantity of 1

Contact

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